About Us
Protect and Grow
We’re on a mission to simplify the complex world of insurance and investment
Our values, our name
Our Values
Tenzing Pacific Services was founded on the principles of protection and growth of our clients assets. We provide accountable advice and objective recommendations regarding insurance (health, life, business) and investment solutions from top-tier providers. Our independence from insurance companies and financial institutions makes it possible for us to always prioritize our clients’ needs. This means YOU are our priority and YOUR needs take precedence over anything else.
They say there is power in a name.
Our company name, “Tenzing Pacific” is inspired by Tenzing Norgay, the sherpa who guided Sir Edmund Hillary on the first successful summit of Mt. Everest.
Our name combines Hillary’s birthplace at sea level on the Pacific coast of New Zealand and Tenzing’s guiding legacy.
Our name symbolizes our dedication and commitment to safeguarding our clients, guiding them to protect and grow their assets while mitigating their risks, supporting them to achieve their goals, mirroring the journey from sea level to the summit of the world’s highest mountain.
Our story
A Legacy of Protection and Growth
Founded in 2012 by Shane Dillon and David Jackson, Tenzing Pacific Services emerged from a vision to simplify the complex world of insurance and investment in Southeast Asia. Recognizing the region’s immense potential, they established a company dedicated to providing tailored solutions that safeguard clients’ assets and empower their financial future.
Building a Strong Foundation
2012: First office opened in Vietnam, establishing Tenzing Pacific as a trusted advisor with a focus on strong client relationships.
2014: Quinn Miller joins Tenzing Pacific, becoming the Managing Partner and leading the company’s rapid growth over the next decade.
Expanding Horizons to Hong Kong
2016: Tenzing Pacific Services expanded its reach to Hong Kong, positioning itself to serve a wider clientele and tap into the dynamic markets of Southeast Asia.
A New Chapter in Thailand
2018: Craig McAvinue joins Tenzing Pacific to grow the financial services advisory business, becoming a company Director in 2020 and the Managing Director in 2023.
2021: Tenzing Pacific Services further solidified its regional footprint with the opening of a new office in Thailand. This new market expanded the company’s focus on investment products and insurance services, offering a comprehensive suite of solutions to meet the evolving needs of their clients.
2024: The company launches specialized business units Employee Benefits Asia (EB-Asia) and General Insurance Asia (GI-Asia), building specialist teams of expert insurance brokers to help their clients with their evolving insurance needs.
A Future of Growth and Innovation
Today, Tenzing Pacific Services boasts a network of 50+ trusted providers and serves over 10,000 clients from 20+ nationalities. We remain committed to delivering exceptional service, fostering long-lasting partnerships, and empowering businesses to thrive in the global marketplace.
Jinny is the most patient and helpful person and we have been so lucky to have her on our side. She always takes initiative and has gone out of her way to help us to mediate with our hospital during our pregnancy, with our newborn baby and with all our other insurance needs. Jinny is always responsive to our emails and messages. She replies quickly and efficiently and goes above and beyond the call of duty to make sure that everything is in order. We are so grateful to Jinny for all that she has done for our family!
Good service, insurance support is worth the cost, I work with 2 friends Yen and Neyu who are very enthusiastic and kind, they are always dedicated to quickly solve the dossier and explain the packages in the contract. copper so that the buyer can use the best insurance packages. Sometimes it also helps to find information about hospitals and other issues when needed. My family thank you very much for your support
Sales department (Nancy Dao) as well as Claims department (Hien Nguyen) were very helpful and went out of their way to find solutions when I had problems. It was difficult at my age - 76 - to find an affordable health insurance - they did it. It's always a bit awkward to claim medical expenses and receive them in full and in time - they got them 😄 I can only recommend their efficient yet subtle services!!
Tenzing Pacific Services team is very proactive and cooperative. I would like to mention here specially Miss Mia and Cat Tran, they are always ready to help and support customers in best possible way. I have a very good experience with them. I will definitely recommend this company .
Highly appreciate the efforts made by Mia and Jinny. The two have been supporting me with a very professional attitudes. I don't know much about insurance and the two have guided and made it easy for me to follow. They are both very responsive and helpful.
I've been using Tenzing Pacific for almost 2 years now and have been really satisfied with their process and way of working. They are super reactive and always provide solutions with clarity. Definitely recommend their services !
I am an expat living in Vietnam. I was struggling to find the right health insurance but was so lucky to get support from Ms Y at Tenzing! The process of making the right choice was made very easy through her detailed explanations and support.
Highly recommend Tenzing for their professionalism, efficiency, and service options. I initially contacted Mr. Quinn who assigned Ms. Yen Le to me and I could not be more pleased. Ms. Yen Le is always quick to respond. She was very patient with my many questions and guided me to the answers I needed. Helpful, friendly, clear, and informative. The best service! Highly recommend for expat service needs.