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Account Administrator

Coordinate annual renewals with clients and insurers.

Renewal Advisor
In-House Customer Service and Relationship Management

Provide the highest level of customer service at all times in all communications with clients, providers and vendors. This includes acting as a liaison between the client, insurer and treatment facility, including:

  • Answering questions about a client’s policy
  • Managing annual policy renewals
  • Proactively manage and maintain relationships with existing clients.
  • Analyze policy details and assess renewal risks.
  • Prepare accurate and competitive renewal quotes.
  • Negotiate and finalize renewal agreements with clients.
  • Provide excellent customer service and respond to client inquiries promptly.
  • Track and report on key renewal
  • Performing other duties as assigned by management
Job Requirements
  • Strong ability to communicate in English with clients and managers
  • Excellent customer-oriented people skills, ability to manage and resolve conflict
  • Attention to detail and organizational skills
  • Ability to work both independently and in a team
  • Hardworking, proactive and fast learner
  • Work experience in the healthcare industry is a plus
  • No insurance experience required, we’ll teach you!
Benefits:
  • Base salary: 8M – 12M VND (depending on skills and experience)
  • Allowances: 2M VND
  • Quarterly performance bonus
  • International company and management
  • Dynamic English speaking environment
  • Monday – Friday working schedule
  • Work directly with management
  • Regular professional development training
  • Opportunity for career progression and quick promotion
  • Position in a growing company in a growing industry

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Open Hours:

Mon – Fri: 8.30 am – 6 pm, Saturday – Sunday: CLOSED

Johannes Heikkila

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Romain Camillo

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11 Years in Insurance & Financial Services
Expat in thailand for 7 years
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Speaks French & English


Speciality:
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International Business from UK
Lived in Singapore
Speaks Vietnamese & English

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Hunter Deems

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10 years' experience in insurance and investments
Joined Tenzing in early 2020

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Patrik Shore Tenzing Pacific Services

Patrik Shore

Senior Advisor
From Sweden & New Zealand
7 years' insurance experience
Joined Tenzing in 2019
Crim Science
Speaks English and Swedish

Speciality:
- Savings Plans
- Health Insurance
- Life Insurance

Geoffrey Mann

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From the US
Employee benefits & insurance compliance background
Joined the Tenzing team in 2019
Law degree from the US

Speciality:
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Nhu Nguyen

Senior Advisor
From Vietnam
Joined Tenzing in 2017
Fluent in Vietnamese & English

Speciality:
- Group Health & Life Insurance
- Personal Health"
Tenzing's advisor

Ian Comandao

Health Insurance Manager
From Philippines
MBA from Duke University
Expat for 20 years in US, China, Hong Kong & Vietnam Worked at Tenzing since 2018
Fluent in English, Tagalog, Mandarin

Speciality:
- Personal Health Insurance
- Group Health Insurance
- Business Insurance

Craig McAvinue

Director of Wealth Management
From the UK
25 years' expereince in investments & insurance
Expat in Thailand for 5 years
Chartered Accountant by trade
Holistic approach to consulting his clients

Speciality:
- Investments
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- Health & Life Insurance

Quinn Miller

CEO & Managing Partner
From the US
Joined Tenzing in 2014
Expat for 10 years in Vietnam
Finance & Entrepreneurship Degrees

Speciality:
- Group Health Insurance
- Life Insurance
- Savings Plans"
  • 84 35857 2629
  • 84 35857 2629
  • quinn.miller@ten-pac.com

Quinn Miller

CEO & Managing Partner
From the US
Joined Tenzing in 2014
Expat for 10 years in Vietnam
Finance & Entrepreneurship Degrees

Speciality:
- Group Health Insurance
- Life Insurance
- Savings Plans"