Jinny is the most patient and helpful person and we have been so lucky to have her on our side. She always takes initiative and has gone out of her way to help us to mediate with our hospital during our pregnancy, with our newborn baby and with all our other insurance needs. Jinny is always responsive to our emails and messages. She replies quickly and efficiently and goes above and beyond the call of duty to make sure that everything is in order. We are so grateful to Jinny for all that she has done for our family!
Good service, insurance support is worth the cost, I work with 2 friends Yen and Neyu who are very enthusiastic and kind, they are always dedicated to quickly solve the dossier and explain the packages in the contract. copper so that the buyer can use the best insurance packages. Sometimes it also helps to find information about hospitals and other issues when needed. My family thank you very much for your support
Sales department (Nancy Dao) as well as Claims department (Hien Nguyen) were very helpful and went out of their way to find solutions when I had problems. It was difficult at my age - 76 - to find an affordable health insurance - they did it. It's always a bit awkward to claim medical expenses and receive them in full and in time - they got them 😄 I can only recommend their efficient yet subtle services!!
Tenzing Pacific Services team is very proactive and cooperative. I would like to mention here specially Miss Mia and Cat Tran, they are always ready to help and support customers in best possible way. I have a very good experience with them. I will definitely recommend this company .
Highly appreciate the efforts made by Mia and Jinny. The two have been supporting me with a very professional attitudes. I don't know much about insurance and the two have guided and made it easy for me to follow. They are both very responsive and helpful.
I've been using Tenzing Pacific for almost 2 years now and have been really satisfied with their process and way of working. They are super reactive and always provide solutions with clarity. Definitely recommend their services !
I am an expat living in Vietnam. I was struggling to find the right health insurance but was so lucky to get support from Ms Y at Tenzing! The process of making the right choice was made very easy through her detailed explanations and support.
Highly recommend Tenzing for their professionalism, efficiency, and service options. I initially contacted Mr. Quinn who assigned Ms. Yen Le to me and I could not be more pleased. Ms. Yen Le is always quick to respond. She was very patient with my many questions and guided me to the answers I needed. Helpful, friendly, clear, and informative. The best service! Highly recommend for expat service needs.
If you purchased a health insurance policy directly from an insurer or from another agent, you may be able to assign the policy to Tenzing. In exchange for receiving the commission, we provide year-round, best-in-class customer service that includes assistance with:
- Determining whether a medical service is covered
- Ensuring you meet any pre-approval requirements
- Setting up direct billing so you don’t need to pay at the time of services
- Working with medical providers to get claims documents
- Filing claims and following up about additional information if needed
- Advocating on your behalf regarding improperly denied claims
- Reminders if you pay quarterly or monthly
- Answers, advice, referrals on anything about your insurance
These services are absolutely free to you. Our customer service team is experienced, professional and dedicated to the task of making your insurance life easier.
How it works
There’s really nothing to lose, but we can’t accept all policies. Any type of group policy, in particular employer-provided plans, needs to make the switch as a group, which requires executive-level involvement. And while Tenzing now can offer policies from more than 40 insurance companies, we don’t work with them all.
Why Us?
Our services are completely FREE to you
The price you pay through Tenzing Pacific Services will be the same as buying directly from an insurance provider.
We work with dozens of insurance companies
We can offer a range of policies that actually suit your needs. An agent of an insurance company can only offer their company’s limited slate of policies.
Quotes are precise and objective
A brief consultation will allow one of our experts to recommend a handful of policies that fit your unique situation, expectations and budget. This includes an honest assessment of each plan’s pros and cons.
We provide year-round, 5-star customer service
We can help navigate the complexities of the international healthcare systems: find the right doctors, fix direct billing issues, get documents from hospitals or advocate on your behalf over claims disputes.