AXA Global Healthcare is a British company that offers premium coverage to expat individuals and families living in Southeast Asia, and around the world.
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The ACS Health in Asia plans are available to expats and locals up to age 74 who reside in the following countries: Myanmar, Cambodia, Indonesia, Laos, Malaysia, Philippines, Taiwan, Thailand, Vietnam If you live outside these countries, there are other options available from ACS.
With its Health in Asia plans, ACS offers European-styled policies tailored for the Southeast Asia market. Its maternity offerings are particularly robust.
All private insurance plans will cover you for illnesses and injuries that require overnight hospitalization for treatment (inpatient cover). Most also offer optional coverage for routine outpatient, maternity or dental expenses.
The types of inpatient expenses covered are fairly standard across the industry, including room and board, surgeries and treatment, hospitalization, emergency evacuation. There is more variability among the optional coverages; typically, greater benefits will trigger higher premiums.
Policies are managed on an annual basis: you pay premiums for a year of coverage and the insurer pays for your eligible expenses up to an annual limit.
It’s important to understand that private health insurance is a for-profit business. People with pre-existing medical conditions represent a risk to profitability, since they are far more likely to make claims than people who are entirely healthy.
Most insurers use medical underwriting to assess a potential customer’s risk based on medical history. Then they decide whether to:
All ACS Health in Asia policies are based on the full medical underwriting model. Applicants with significant pre-existing conditions, particularly chronic conditions, are sometimes denied coverage. Typically, ACS will either exclude or accept milder conditions rather than loading.
Your insurance is managed on an annual basis. Like most products, health insurance is subject to price changes, usually in the form of premium increases based on a number of factors.
Since this is a for-profit business, changes are based in part on past-year performance (generally premiums minus claims plus overhead) and medical inflation.
All of Tenzing’s international health insurance offerings operate on what is called a community rating basis, which takes into account all the covered individuals in a geographic insurance plan — if the plan did well, premium increases will be low, and vice versa. Any premium or benefit changes apply to everyone in the plan.
Some insurers use an experience rating approach, which looks at whether each individual’s premiums exceeded their claims and makes adjustments accordingly. This approach can result in wildly differing changes.
Your age is also a significant factor in determining your premium — as you grow older, your health generally declines and your risk increases. So annual premium changes also reflect your age. The increase can be larger if the insurer uses age bands: imposing a larger increase at 5-year intervals rather than a smaller increase each year.
ACS Health in AsiaPlus EasyCare offers direct billing for inpatient and outpatient services. This means that payment for treatment will be managed between the insurer and the hospital or clinic so that you don’t need to pay directly.
The ACS network of direct billing partners extends throughout the coverage area and includes most of the top hospitals and clinics in each country.
All of Tenzing’s international health plans operate on an annual basis, but some do allow you to make periodic payments rather than all at once.
ACS does not charge a fee for this feature. It offers monthly, quarterly and semi-annual payments.
ACS isn’t deeply involved in the employer plan market in Southeast Asia.
