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Customer Service Intern

The Customer Service position is suitable for fresh graduates. You will be responsible for servicing our clients, which can range from individuals to medium-sized corporations. You will provide professional services during the entire client life-cycle..

Customer Service Intern e1680056090287
Responsibilities:

Customer Service and Relationship Management: Provide the highest level of customer service at all times and in all communications. This often involves acting as a liaison point between the client, insurer and treatment facility, including:

  • Claims and direct billing support
  • Handling client’s queries and request via multiple channels (emails, inbound calls, chat apps)
  • Handle applications, contracts and VATs
  • Manage renewal and next payment notices
  • Client communications
  • Assisting advisor team as needed
  • Performing other duties as assigned by management
It would be nice if you:
  • Strong English in all skills
  • Detail oriented and organized
  • Hardworking, proactive and a fast learner
What we Offer
  • Internship allowance: 4,000,000VND/month, free parking at the building
  • Support stamps, some practice documents according to the company’s regulations
  • Fully equipped workstation
  • Dynamic English speaking environment, international company and management
  • Work directly with management
  • Regular professional development training
  • Learn over 30 local, regional and international health and life insurance companies

About Tenzing

Tenzing Pacific Services was founded in 2013 with the simple aim to help our clients make better financial decisions by providing unbiased, transparent advice and unparalleled customer service. This is done by creating bespoke plans through leading providers in health insurance, life insurance, savings plans, investment platforms, offshore bank accounts, and more.

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