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Customer Service Intern

The Customer Service position is suitable for fresh graduates. You will be responsible for servicing our clients, which can range from individuals to medium-sized corporations. You will provide professional services during the entire client life-cycle..

Customer Service Intern e1680056090287
Responsibilities:

Customer Service and Relationship Management: Provide the highest level of customer service at all times and in all communications. This often involves acting as a liaison point between the client, insurer and treatment facility, including:

  • Claims and direct billing support
  • Handling client’s queries and request via multiple channels (emails, inbound calls, chat apps)
  • Handle applications, contracts and VATs
  • Manage renewal and next payment notices
  • Client communications
  • Assisting advisor team as needed
  • Performing other duties as assigned by management
It would be nice if you:
  • Strong English in all skills
  • Detail oriented and organized
  • Hardworking, proactive and a fast learner
What we Offer
  • Internship allowance: 4,000,000VND/month, free parking at the building
  • Support stamps, some practice documents according to the company’s regulations
  • Fully equipped workstation
  • Dynamic English speaking environment, international company and management
  • Work directly with management
  • Regular professional development training
  • Learn over 30 local, regional and international health and life insurance companies

About Tenzing

Tenzing Pacific Services was founded in 2013 with the simple aim to help our clients make better financial decisions by providing unbiased, transparent advice and unparalleled customer service. This is done by creating bespoke plans through leading providers in health insurance, life insurance, savings plans, investment platforms, offshore bank accounts, and more.

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Open Hours:

Mon – Fri: 8.30 am – 6 pm, Saturday – Sunday: CLOSED

Johannes Heikkila

Advisor
From Finland
Expat for 1 year
Speak Finnish, English & Spanish

Speciality:
- Health Insurance
- Savings Plans

Robert Cunningham

Advisor
From the UK
Expat for 13 years in Thailand & Vietnam
5 years' insurance & financial services

Speciality:
- Health Insurance
- Life Insurance
- Savings Plans

Romain Camillo

Senior Advisor
11 Years in Insurance & Financial Services
Expat in thailand for 7 years
Joined Tenzing in 2020
Speaks French & English


Speciality:
- Health Insurance
- Life Insurance
- Savings Plans"

Nancy Dao

Advisor
From Vietnam
International Business from UK
Lived in Singapore
Speaks Vietnamese & English

Speciality:
- Personal Health Insurance
- Group Health Insurance

Hunter Deems

Advisor
10 years' experience in insurance and investments
Joined Tenzing in early 2020

Speciality:
- Investments
- Savings Plan
- Health & Life Insurance
Patrik Shore Tenzing Pacific Services

Patrik Shore

Senior Advisor
From Sweden & New Zealand
7 years' insurance experience
Joined Tenzing in 2019
Crim Science
Speaks English and Swedish

Speciality:
- Savings Plans
- Health Insurance
- Life Insurance

Geoffrey Mann

Advisor
From the US
Employee benefits & insurance compliance background
Joined the Tenzing team in 2019
Law degree from the US

Speciality:
- Personal Health

Nhu Nguyen

Senior Advisor
From Vietnam
Joined Tenzing in 2017
Fluent in Vietnamese & English

Speciality:
- Group Health & Life Insurance
- Personal Health"
Tenzing's advisor

Ian Comandao

Health Insurance Manager
From Philippines
MBA from Duke University
Expat for 20 years in US, China, Hong Kong & Vietnam Worked at Tenzing since 2018
Fluent in English, Tagalog, Mandarin

Speciality:
- Personal Health Insurance
- Group Health Insurance
- Business Insurance

Craig McAvinue

Director of Wealth Management
From the UK
25 years' expereince in investments & insurance
Expat in Thailand for 5 years
Chartered Accountant by trade
Holistic approach to consulting his clients

Speciality:
- Investments
- Savings Plans
- Health & Life Insurance

Quinn Miller

CEO & Managing Partner
From the US
Joined Tenzing in 2014
Expat for 10 years in Vietnam
Finance & Entrepreneurship Degrees

Speciality:
- Group Health Insurance
- Life Insurance
- Savings Plans"
  • 84 35857 2629
  • 84 35857 2629
  • quinn.miller@ten-pac.com

Quinn Miller

CEO & Managing Partner
From the US
Joined Tenzing in 2014
Expat for 10 years in Vietnam
Finance & Entrepreneurship Degrees

Speciality:
- Group Health Insurance
- Life Insurance
- Savings Plans"