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Tenzing Client Case Studies
One of the Biggest Risks in Asia
Motorbike Accident in Thailand
Client Profile
- Age: 33 years old
- Policy: Inpateint & Outpatient plan with April Thailand
- Annual Premium: ฿68,000 or ~$1,987 USD
Incident Report
A young expat who lived in Thailand was on a trip to Koh Samui and rented a motorbike there. If you’ve ever been, you can cut across the center of the island but there are some very steep inclines and declines. He lost control in a solo accident and broke his collarbone and wrist.
Claim Outcome
While the accident could’ve been much worse, with the help of Tenzing’s Customer Service team, we were able to coordinate direct billing between the client, April & Bangkok Hospital on Koh Samui. policy covered significant medical expenses, including:
- Wrist surgery to insert pins: $5,000 USD
- 2 days hospital + all related fees: $3,000 USD per month
- Total: ~$8,000 usd
Thanks to our expert advisor & customer service team, he was recommended a plan from a good provider (note not the cheapest) and we were able to coordinate everything with him, April & hospital to ensure a smoooth outcome & get him on the road, pun intended, to recovery without financial stress.
Key Takeaways
- It could’ve been so much worse- Traffic in Asia is no joke, things could’ve been so much worse if a car, lorry or other motorist was involved
- It doesn’t matter how safe you are- you cannot control the drivers around you, especially here in Asia
- Travel Insurance– would not have covered this as he is living in Thailand as an expat. Travel insurance is meant for temporary trips only, not for indefinite expats.
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