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Tenzing Client Case Studies

One of the Biggest Risks in Asia

Motorbike Accident in Thailand

Client Profile
  • Age: 33 years old
  • Policy: Inpatient & Outpatient plan with April Thailand
  • Annual Premium: ฿68,000 or ~$1,987 USD
Motorbike Accident in Thailand (1)
Incident Report

A young expat who lived in Thailand was on a trip to Koh Samui and rented a motorbike there.  If you’ve ever been, you can cut across the center of the island but there are some very steep inclines and declines. He lost control in a solo accident and broke his collarbone and wrist.

Motobike accident
Note: This image is not related to the specific incident but serves as a visual aid.
Claim Outcome

While the accident could’ve been much worse, with the help of Tenzing’s Customer Service team, we were able to coordinate direct billing between the client, April & Bangkok Hospital on Koh Samui.  policy covered significant medical expenses, including:

  • Wrist surgery to insert pins:  $5,000 USD
  • 2 days hospital + all related fees: $3,000 USD per month
  • Total: ~$8,000 usd

Thanks to our expert advisor & customer service team, he was recommended a plan from a good provider (note not the cheapest) and we were able to coordinate everything with him, April & hospital to ensure a smoooth outcome & get him on the road, pun intended, to recovery without financial stress.

Key Takeaways
  • It could’ve been so much worse-  Traffic in Asia is no joke, things could’ve been so much worse if a car, lorry or other motorist was involved
  • It doesn’t matter how safe you are-  you cannot control the drivers around you, especially here in Asia
  • Travel Insurance– would not have covered this as he is living in Thailand as an expat. Travel insurance is meant for temporary trips only, not for indefinite expats. 
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