Medical insurance claims are a nightmare. The process is both archaic and bureaucratic, and at times, acts as an effective deterrent for going to see a doctor. Then everything changed after I met Tenzing Pacific. The entire team is an absolute delight, having both extensive experience and a customer-centric approach which turned a nightmare into a dream. Special thanks to Ms Hien who recently represented me during a claims and reimbursement process. I've never received a reimbursement so quickly and with such little effort required. Many thanks again!

Tenzing Pacific Team are very proactive and always available to support our family. Cat and Nhu are very kind, professional and take time to explain us the process that needs to be followed. I recommand their service 🙂

Overall experience is good. They have been very helpful from the beginning as I chose my insurance up until now where I process my claims. I truly appreciate the support team for their continuous help in my processing of claims and ensuring that I get quality response and service. I specifically commend Ms. Nora and Ms. Hien for their work with my issues and concerns. They are both dedicated and really good with communicating any updates for my side. I will continue to use their services! Highly recommend!

Sales department (Nancy Dao) as well as Claims department (Hien Nguyen) were very helpful and went out of their way to find solutions when I had problems. It was difficult at my age - 76 - to find an affordable health insurance - they did it. It's always a bit awkward to claim medical expenses and receive them in full and in time - they got them 🙂 I can only recommend their efficient yet subtle services!!

We are having a great experience with Tenzing Pacific. Great customer service, very quick responses and very friendly assistants (We were supported by Cat Tran with our claims, appreciate her professionalism and the way she handled the issues).

I researched and looked for a good insurance company while I'm in Vietnam, and I struggled with finding one until I found out about Tenzing Pacific, they helped me choose a great health insurance policy that's tailored to my needs/budget, Also Hien Nguyen has always been extremely helpful and very responsive in regards to any questions or anything I need help with whenever I needed to use my health insurance, and that's what I was looking for! Recommended this company to all of my friends.