Henner offers individual, family and employer group coverage to resident expats and locals in partnership with PTIÂ
We will never sell or use your personal information for any reason other than to provide these services.
The Henner Master Care plans for Southeast Asia are available to expats up to age 70 who reside in the following countries: Brunei, Myanmar, Cambodia, Indonesia, Laos, Malaysia, Philippines, Thailand, Vietnam.
Vietnamese citizens may also enroll in the Southeast Asia plans.
If you live outside these countries, there are other options available from Henner.
Henner Master Care plans offer premium worldwide coverage.
All private insurance plans will cover you for illnesses and injuries that require overnight hospitalization for treatment (inpatient cover). Most also offer optional coverage for routine outpatient, maternity or dental expenses.
The types of inpatient expenses covered are fairly standard across the industry, including room and board, surgeries and treatment, hospitalization, emergency evacuation. There is more variability among the optional coverages; typically, greater benefits will trigger higher premiums.
Policies are managed on an annual basis: you pay premiums for a year of coverage and the insurer pays for your eligible expenses up to an annual limit.
Henner MasterCare plans offer a range of premium coverage options.
Henner Master Care plans offer 3 coverage areas:
Outside this area, you are covered for unforeseen emergencies and illnesses up to the annual coverage limit, so long as your trip away from your residence country doesn’t exceed 90 days.
It’s important to understand that private health insurance is a for-profit business. People with pre-existing medical conditions represent a risk to profitability, since they are far more likely to make claims than people who are entirely healthy, which affects the bottom line. Insurers manage this risk in a number of ways.
Most insurers use medical underwriting to assess a potential customer’s risk based on medical history. Then they decide whether to:
Some insurers offer a moratorium policy: people with conditions that aren’t chronic (persistent, recurring, incurable) can take advantage of this special type of policy, which excludes non-chronic conditions from coverage for typically 2 years before covering them.
Employer groups of certain sizes can qualify for a policy that disregards participants’ medical history. This is the only way to cover certain conditions.
Henner offers full medical underwriting policies and may accept some pre-existing conditions, often with loading. Applicants with significant pre-existing conditions, particularly chronic conditions, are sometimes denied coverage.
Your insurance is managed on an annual basis. Like most products, health insurance is subject to price changes, usually in the form of premium increases based on a number of factors.
Since this is a for-profit business, changes are based in part on past-year performance (generally premiums minus claims plus overhead) and medical inflation.
All of Tenzing’s international health insurance offerings operate on what is called a community rating basis, which takes into account all the covered individuals in a geographic insurance plan — if the plan did well, premium increases will be low, and vice versa. Any premium or benefit changes apply to everyone in the plan.
Some insurers use an experience rating approach, which looks at whether each individual’s premiums exceeded their claims and makes adjustments accordingly. This approach can result in wildly differing changes.
Your age is also a significant factor in determining your premium — as you grow older, your health generally declines and your risk increases. So annual premium changes also reflect your age. The increase can be larger if the insurer uses age bands: imposing a larger increase at 5-year intervals rather than a smaller increase each year.
Henner offers direct billing for inpatient services. This means that payment for treatment will be managed between the insurer and the hospital or clinic so that you don’t need to pay directly.
The Henner network of direct billing partners extends throughout the coverage area and includes most of the top hospitals and clinics in each country.
Note that outpatient direct billing is not available — you’ll need to pay and make a claim for reimbursement for these services.
Although some insurers do allow you to make periodic payments, Henner requires that the entire annual premium be paid up front.
Henner Master Care offers group health insurance plans that allow employers to provide peace of mind to valued employees.
There are two types of employer plans:
Henner allows employers to establish plans with as few as 5 employees for FMU, 6 for MHD.
