About Us

Protect and Grow

We’re on a mission to simplify the complex world of insurance and investment

Our values, our name

Our Values

Tenzing Pacific Services was founded on the principles of protection and growth of our clients assets. We provide accountable advice and objective recommendations regarding insurance (health, life, business) and investment solutions from top-tier providers. Our independence from insurance companies and financial institutions makes it possible for us to always prioritize our clients’ needs. This means YOU are our priority and YOUR needs take precedence over anything else.

They say there is power in a name.

Our company name, “Tenzing Pacific” is inspired by Tenzing Norgay, the sherpa who guided Sir Edmund Hillary on the first successful summit of Mt. Everest.

Our name combines Hillary’s birthplace at sea level on the Pacific coast of New Zealand and Tenzing’s guiding legacy.

Our name symbolizes our dedication and commitment to safeguarding our clients, guiding them to protect and grow their assets while mitigating their risks, supporting them to achieve their goals, mirroring the journey from sea level to the summit of the world’s highest mountain.

Our story

A Legacy of Protection and Growth

Founded in 2012 by Shane Dillon and David Jackson, Tenzing Pacific Services emerged from a vision to simplify the complex world of insurance and investment in Southeast Asia. Recognizing the region’s immense potential, they established a company dedicated to providing tailored solutions that safeguard clients’ assets and empower their financial future.

Building a Strong Foundation

2012: First office opened in Vietnam, establishing Tenzing Pacific as a trusted advisor with a focus on strong client relationships.

2014: Quinn Miller joins Tenzing Pacific, becoming the Managing Partner and leading the company’s rapid growth over the next decade.

Expanding Horizons to Hong Kong

2016: Tenzing Pacific Services expanded its reach to Hong Kong, positioning itself to serve a wider clientele and tap into the dynamic markets of Southeast Asia.

A New Chapter in Thailand

2018: Craig McAvinue joins Tenzing Pacific to grow the financial services advisory business, becoming a company Director in 2020 and the Managing Director in 2023.

2021: Tenzing Pacific Services further solidified its regional footprint with the opening of a new office in Thailand. This new market expanded the company’s focus on investment products and insurance services, offering a comprehensive suite of solutions to meet the evolving needs of their clients.

2024: The company launches specialized business units Employee Benefits Asia (EB-Asia) and General Insurance Asia (GI-Asia), building specialist teams of expert insurance brokers to help their clients with their evolving insurance needs.

A Future of Growth and Innovation

Today, Tenzing Pacific Services boasts a network of 50+ trusted providers and serves over 10,000 clients from 20+ nationalities. We remain committed to delivering exceptional service, fostering long-lasting partnerships, and empowering businesses to thrive in the global marketplace.

About Tenzing Pacific Group

Tenzing Pacific Group is a leading provider of comprehensive insurance solutions across Asia. We are a dynamic group of companies dedicated to meeting the diverse insurance needs of our clients.

Our Companies

As the cornerstone of our group, Tenzing Pacific Services is a renowned insurance broker specializing in a wide range of insurance products and services. We leverage our deep market expertise and strong relationships with leading insurers to deliver tailored solutions that protect your valuable assets and mitigate risks.

Focused on employee well-being and business continuity, Employer Benefit Asia provides comprehensive employee benefits solutions, including health insurance, life insurance, retirement plans, and other employee welfare programs. We also specialize in business insurance, safeguarding your company from unforeseen events and ensuring operational resilience.

Expanding our reach, General Insurance Asia offers a comprehensive suite of insurance products beyond traditional offerings. We specialize in liability insurance, asset insurance, event insurance, film production insurance, and other specialized coverages, providing tailored protection for your unique business needs.

★★★★★ 5/5

Over 270 Perfect 5-Star Google Reviews

Here we go with many compliments for Yen. Using her services in long time for our company insurance with a big applause of her supportive, responsive, patience, etc. 10/10 recommend Yen to everyone if you need someone guidance you in the right way and save your time.

I can't say enough good things about Yen, insurance superhero! She didn't just help me choose the right insurance, advise clinic, etc. When I had to actually use my insurance today, she had my back like a trusted friend. If you're in need of an amazing insurance guru, you've gotta meet Yen – she's the real deal!

I am an expat living in Vietnam. I was struggling to find the right health insurance but was so lucky to get support from Ms Y at Tenzing! The process of making the right choice was made very easy through her detailed explanations and support.

Definitely worth using a broker to navigate private health insurance. Samuel, and particularly Tâm, have been very helpful in choosing the right insurance and then assisting in following through with my first claim. Much appreciated!

I used Tenzing to get health insurance and I can say it was a good idea. Ha, who is my contact there, did an amazing job to assist me, especially when I need help for some cases. She is really professional, efficient and she was the main reason I renewed my contract for one more year. Thank you Ha!

Thu has been absolutely outstanding in helping me with my health insurance needs. She’s professional, patient, and always willing to explain things clearly. What really stood out was her responsiveness and genuine care — she made the entire process smooth and stress-free. It's rare to come across someone so dedicated and helpful. Thank you, Thu, for your excellent service!